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Online Learning Support

HUSD Online Learning Support

If you require technical assistance with login information or access to specific curriculum resources, please contact us by phone at 480.279.7011 or email. We are happy to help you and we will direct you to the appropriate department as needed. The help line is available from 7:00 a.m. to 5:00 p.m. Monday thru Friday and 9:00 a.m. to 5:00 p.m. Saturday and Sunday. If you have a need outside of these hours, please email us at support@husd.org and we will respond the following morning.

Minimum Computing Requirements for Online Learning

Learning Platforms


Canvas for HUSD Secondary Students
Video tutorial to log into Canvas for secondary students in the Higley Unified School District.

How to Operate a Observer Account in Canvas
Video tutorial to access and create an "observer" account in Canvas. With access, parents are able to observe student assignments.

How to Log in to Canvas (Student)
Step-by-step instructions for students to log into canvas

Downloading & Opening a Document
Tutorial on downloading and opening a document through Microsoft Teams. Video instruction covers options for utilizing multiple types of devices and for using Microsoft Office online or on your personal computer.

How to Log in to Office 365 and Access Student Email
Tutorial on how students log in to Office 365 and to access their Higley Unified email accounts in Outlook.

How to Log Into HMH ELA Curriculum
Tutorial on how to login to Houghton Mifflin Harcourt which is the online component to our district adopted reading curriculum. Kindergarten through fifth grade students use Journeys and sixth through twelfth grade students use Collections. The video shows how to log in an elementary student, but the log in procedure is the same for sixth through twelfth grade students.

How to Log in to My Math Redbird & Aleks
Tutorial on how to log in to the online components of our math curriculum, McGraw Hill. Students in Kindergarten through fifth grade utilize Redbird. Sixth grade through twelfth grade students utilize Aleks.

Troubleshooting Logins for Multiple Students
Tutorial on how to clear browsing history, cookies, and cache files to help families who have multiple Higley students logging into one device.